One-on-one tech help
No question is too small.
I sit down with you, one-on-one, and sort out whatever your phone or computer is doing. At your pace, in plain English, for as long as it takes.
Everyone starts with a free 15-minute conversation. Nothing to pay to find out whether I can help.
In person or by phone
Whichever suits you — with your own devices, on your own Wi-Fi.
We go at your pace
No line behind you. We stop, repeat, and write things down as needed.
Nothing to sign up for
No contracts, no upselling, no products I'm trying to move.
The real list
These are the questions people actually ask me.
Not one of them is silly. They're just things nobody ever sat down and explained.
Is this email a scam, or is it really from my bank?
Why does my phone keep saying it's full?
Where did all my photos go?
Someone called saying my computer has a virus. Was that real?
How do I video call my grandkids?
Why is the Wi-Fi fine in here but useless in the back bedroom?
How do I stop all these notifications?
The printer worked yesterday. What changed?
If any of those sound familiar, you're exactly who I work with. And if your question isn't on the list, that's fine too — I've never had two people come to me with the same problem.
How it works
Three steps, and the first two cost nothing.
Tell me what's going on
Fill in the form at the bottom of this page. Describe it however makes sense to you — you don't need to know the right words for it.
We talk for 15 minutes
A real conversation, both ways. I explain what I do and what I don't, you tell me what you're hoping for, and we work out together whether I'm the right person for it.
We sort it out together
One-on-one, in person or over the phone. I don't take the device away and hand it back fixed — I show you, so next time you know.
Also available
Learning to use AI, without the hype.
You've heard about it constantly for two years and nobody has explained what it's actually for. That's what these sessions are.
- Have a letter or bill read out and explained in ordinary words
- Ask the questions you'd feel silly asking a person
- Get help writing something — a message, a complaint, a card
- Learn to tell when it's guessing, and check before you trust it
No experience needed, and no assumptions about what you already know. If reading is hard for you, that's fine — a lot of this works by talking, and that's exactly the point.
Who you'd be working with
I'm Landyn.
I spend my days behind the counter at a phone store, which means I've spent years now explaining the same things over and over — and getting better at it every time.
What I kept running into is that a busy sales floor is a terrible place to actually learn something. There's a line behind you, the answer gets rushed, and you leave with the problem fixed but no idea how it happened. Enough people asked me where they could go for a proper answer that I decided to make it something you can book.
So this is the unhurried version. No line behind you, no jargon, no talking over your head.
The goal isn't to fix your phone. It's for you to stop feeling nervous about it.
Get in touch
Tell me what you'd like help with.
A sentence or two is plenty. It just helps me come prepared when we talk.
Request sent.
Thanks — I've got your message and I'll get back to you within 24 hours.